Let’s keep it simple.

Who are we ?

Our online presence is for our store Drogaria Raicar. We are in business of medical and surgical goods along with lifestyle goods in Goa since 1943.

Do You sell genuine goods ?

100 %. We Sell directly and no market place.

Do you take goods returns ?

Refer here

How to return ?

Refer here

What If I don’t like item? Will you take return ?

No we won’t! As we are direct seller and we sell only fresh item. Anything defective is returned to company and item you get is fresh and this system ensures that you are the first owner of the item.

Do you allow exchange with something else ?

No! This ensures you get fresh and new.

What if something goes wrong during guarantee / warranty period ?

Yet and until we remain dealer or stockiest of item which we sell online, We shall service or repair product as per individual brands policy. Small courier charge will be applicable here.

During guarantee or warranty will you collect goods from us ?

Well ! we would love to, but its is not feasible. You will have to drop goods at our shop in Margao or any other location which we feel is convenient to improve your after sales experience. 

How long it takes to ship goods ? Time taken for goods to deliver ?

We Generally ship between 24 to 48 working hours (max 2 working days). Generally speed post delivers in maximum 4 to 5 days depending on PIN.

 

 

Last we hope you have great time here!

 

Any legal issues are subject to Margao Jurisdiction only.

Shipping

  1. Our minimum billing on this website is WILL BE NOTIFIED

  2. As per your location we may offer you free delivery which we be shown at check out.

    1. If opted for cash at delivery

      1. For deliveries done by us directly no advance payment required.

      2. In case free Delivery fulfilled through third party our staff will coordinate for advance payment as cash cannot be handled by third party.

  3. For paid shipping we offer flat charge of Rs. WBN for orders up to Rs. WBN. Below that would be Rs. WBN

  4. For all orders Rs. WBN packing and forwarding charges will apply irrespective if its free or paid delivery.